Motivational Quote of the Day (8.27.10)
by Steve Gavatorta
“The most foundational element of any successful relationship is TRUST. If your customer doesn’t trust you the relationship will not be satisfactory let alone grow. To help establish trust with a difficult customer you must help solve problems for them. Great sales people truly understand what keeps their customers up at night and provide solutions to those issues. When you can help solve problems for difficult customers, you begin establishing trust – then those customers switch from difficult to LOYAL.”
-Steve Gavatorta-
